One reason might be that there is an issue on your end where you are unable to use chat. There can be a few reasons why you are experiencing issues with group FaceTime chats. You could look into fixing your internet connectivity issues or you can use your cellular data to use the FaceTime app. If you are experiencing issues with your internet connection, that can affect the FaceTime application. You can visit the Apple Support page to check on wireless carriers that are available in your area. FaceTime is not available in your countryįaceTime is available in many countries around the world but it is not available in all countries. You can check the Apple System Service page to see if FaceTime is experiencing technical difficulties. Sometimes FaceTime might not be working because Apple services is down. Go to Settings (System Preferences on computers) and then go to Date and Time to check that Set Automatically is not turned off. But if you are experiencing issues with FaceTime, it might be that you have Date and Time set to manual. Most users will have their Date and Time set automatically on the device. People joke about it, but sometimes turning it off and on again really does work.Ĭlose out of your open applications and try resetting the device to see if that resolves your FaceTime issues. Restarting your device is usually a good first step to resolving a technical issue. In this article, I will provide some reasons why FaceTime might not be working and tips on how to fix it. But when FaceTime is not working, it can be a frustrating experience. When FaceTime came out in 2010, it became a popular way for friends and family to connect over live video.

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